Fire and EMS Solutions

We Are Your One-Stop Shop Provider

We understand the unique technology needs of Fire and EMS agencies. That’s why we offer a full range of solutions to guarantee you have everything you need in one place. From door access control and VoIP phone systems to security awareness training, narcotics safes, and Knox key systems, our offerings are designed to enhance your operations. We also provide essential services like station alerting, installation configuration, security consulting, and backups to protect your critical data. Let us be your one-stop shop for all your Fire and EMS solution needs.

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What Benefits Do You Get From Having All Your Fire and EMS Solutions Through One Provider?

Allow us to help streamline your agency, by taking care of more than just your IT management. Discover the vast list of services you have access to through FeatherShark.

Station Alerting

We offer full-service installation and configuration of USDD station alerting systems. From wiring to hardware setup and integration with 911 dispatch centers, we make sure your station is ready to respond to emergencies instantly.

Narcotics Safe

Safeguard controlled substances with a modern narcotics safe solution. Manage locks and permissions via cloud-based software, so only authorized users can access. Remotely configure and track activity across multiple stations.

Knox Key System

Simplify station security with KnoxSecure key systems. Manage user databases in the cloud or locally, and push network and user configuration updates to each Knox KeySecure Box, ensuring your system is always up to date.

Door Access

Modernize your station’s security with customized access control systems, including keypads, keycards, and smartphone integration. Designed specifically for Fire and EMS agencies, these systems have quick, secure entry, and tracking.

Security Camera Systems

Monitor and secure your station with an advanced security camera system. Access live feeds remotely, manage recording intervals, and switch between cameras. Automatically store recordings in a secure, off-site location to safeguard critical footage.

Encrypted Email

Protect sensitive information, such as financial and HR communications, with encrypted email solutions. So that only authorized recipients can access confidential emails, safeguarding your agency’s most critical data.

Security Awareness Training

Protect your agency from cyber threats with KnowBe4 security awareness training. Teach your staff to recognize and prevent phishing, data breaches, and other cybersecurity risks, reducing the chance of human error compromising sensitive data.

Security Consulting

Protect your agency with a comprehensive security plan that includes anti-phishing solutions, multi-factor authentication, security awareness training, and more. We help you stay secure against emerging cyber threats.

VoIP Phone Systems

Streamline communications with a VoIP phone system that integrates with station overhead paging systems. Stay connected on the go with mobile device access, ensuring calls are never missed, whether at the station or off-site.

Conference and Training Room AV Systems

Upgrade your conference or training rooms with state-of-the-art AV systems for seamless online meetings, wireless content sharing, and easy-to-use presentation tools. Making sure your technology works effortlessly.

High Availability Internet Solutions

Your station will always be connected, even if one internet provider fails. We provide high-availability internet solutions that automatically switch providers, keeping your systems online during outages.

Network Installation and Upgrade

Design and install a high-performance network and Wi-Fi system tailored to your agency’s needs. Whether you need better connectivity at the station or upgraded network infrastructure, we have you covered.

Server Replacement and Upgrades

Plan and execute Windows Server replacements or upgrades, whether it’s refreshing on-premises hardware or migrating to cloud-based solutions. Offering minimal downtime and optimized performance for your station.

Disaster Recovery and Backup

Implement a robust disaster recovery and backup plan for your agency. From servers to workstations and critical email retention, we provide peace of mind with systems that ensure rapid recovery in the event of a catastrophe.

Cloud File Server Migration

Migrate to the cloud with optimized file storage solutions that provide flexibility, enhanced security, and simplified management. Ensure your files are securely stored and easily accessible, with backup and failover capabilities.

Email Migration Consulting and Training

Maximize your productivity with expert consulting and training on Google Workspace or Office 365. We will guide your email migration process and train your team to utilize these tools effectively, providing a smooth transition.

Training

Regular technology training for Fire Department staff enhances operational efficiency, improves data-driven decision-making, strengthens communication, and ensures they are well-prepared to adapt to new technologies.

Ready to Work With a One-Stop Shop?

Connect with our team of experts today to discover all the ways we can help your agency with Fire and EMS solutions..

Request a Free Consultation